PRIVACY POLICY FOR DIGICARE4U

INTRODUCTION

This Privacy Policy ("Privacy Policy") applies to the personal information we collect through the Web application ("DigiCare4u Web" or "Web") at digicare4u.com and Mobile Applications ("Mobile App" or "App") available in respective app stores (hereinafter collectively referred to as the "Platform").

This Privacy Policy outlines the types of personal information we collect on the Platform, how we may use that information, and with whom we may share it. It also explains how you can contact us to update your preferences regarding communications or if you have any questions about our privacy practices.

When you access the Platform, you accept, without limitation or qualification, the Privacy Policy set forth below and any additional terms of use mentioned in the Platform. We reserve the right to modify or update this Privacy Policy at any time, with changes becoming effective immediately upon posting. We recommend checking for updates to the Privacy Policy periodically.

SCOPE OF POLICY

This policy, together with our Terms of Use, applies to your use of:

  • › The DigiCare4u mobile application software ("Application" or "App"), available on our site or hosted on the Google Play Store or Apple Store ("App Site"), once downloaded or streamed onto your mobile device ("Device").
  • › Any of the services accessible through the App ("Services"), available on the App Site or other platforms owned by us ("Service Sites").

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.

CONSENT

By affirming your consent to this Privacy Policy, you agree to the collection, use, storage, processing, and disclosure of your information as described herein. The information received by the App will not be shared with third-party services for advertising or marketing. DigiCare4u will only use your information to provide the intended services.

By accessing our services, you acknowledge and agree to this Privacy Policy. This document supersedes any prior communication on this topic and represents the entire and exclusive policy for this service.

INFORMATION WE OBTAIN

We obtain the following types of information:

Information You Provide

You may choose to provide us with personal information through the Platform, including:

  • › Contact details (e.g., name, address, phone number, email address).
  • › Payment information (e.g., payment card details).
  • › Login credentials used to access the Platform.
  • › Personal information in messages, uploaded files, or media.
  • › Information regarding services received or provided on the Platform.
  • › KYC documents.
  • › Beneficiary account details.

Information Collected Automatically

When using the Platform, we may collect:

  • › Device details (e.g., type, operating system, hardware specifications).
  • › Unique device identifiers (e.g., IMEI, serial number, SSAID).
  • › SIM and network details (e.g., carrier, roaming status, MNC/MCC codes).
  • › Internet protocol (IP) address.
  • › Usage activity on the Platform.
  • › Location data (if permitted).
  • › Camera access (for KYC and other verifications).
  • › De-identified data and analytics related to user behavior.
  • › Aggregated web visitor information via cookies.

USES OF COLLECTED INFORMATION

The information collected is used to:

  • › Verify identity and perform KYC compliance.
  • › Assess eligibility for services.
  • › Provide, maintain, and improve our services.
  • › Enhance user experience and optimize platform performance.
  • › Comply with legal and regulatory obligations.
  • › Communicate with users about service updates, offers, and transactions.
  • › Conduct analytics for future improvements.

STORAGE AND SECURITY OF DATA

We implement commercially reasonable measures to ensure data security and prevent unauthorized access. However, no system is foolproof. If a security breach occurs, we will notify you using your registered contact information. If you do not agree with these terms, you should discontinue using the Platform.

DISCLOSURE OF INFORMATION

Your privacy is a priority. However, we may disclose certain information:

  • › To employees for troubleshooting and customer support.
  • › To service providers for essential functions like payment processing and analytics.
  • › To business partners for new service updates (with opt-out options).
  • › To legal authorities if required by law or for fraud prevention.
  • › To third-party integrations for enhancing our service offerings.

USE OF COOKIES

We use cookies to enhance user experience. Your browser settings allow you to manage cookie preferences, but disabling cookies may affect some functionalities of the Platform.

THIRD-PARTY LINKS

The Platform may contain links to third-party websites. We do not control or assume responsibility for their content or privacy practices.

FORCE MAJEURE

We are not liable for data loss, security breaches, or disruptions due to events beyond our control, including natural disasters, cyberattacks, government actions, or other unforeseen circumstances.

CHANGES TO PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Continued use of the Platform following updates implies acceptance of the revised terms.

CONTACT US

For inquiries regarding this Privacy Policy, contact us at:

Phone: 1800-8894-207 (Toll Free)
Email: help@digicare4u.com